John L. Picard

To Whom It May Concern:

In this day business are facing challenges from every direction, change is the only constant. Staying focused and having support of someone who anticipates, is proactive and can reach varied connections between her clients and their customers can sometimes be the critical competitive advantage necessary for a small to medium business.

Kathy and her operation are more than services, individually helping and supporting a client's business. The synergy of all these services is a partner who reaches into each client and helps them get to their individual goal and to reach the next stage of their success. No matter what change in their environment, no matter what circumstances with their customers, or what challenges arise, by the very nature of business.

Kathy is proactive, anticipatory, absolutely transparent, and more than that, has improved the very nature of the message and relationships I have of the business with all my clients. She, in fact, has raised the bar in my business, in my relationships, and in my growth with those customers.

Her breadth of technology, her knowledge of administration, her ability to communicate, her follow through and her proactivity, all come together as I have said, to form a dynamic partnership that increases the bond between everyone of her clients and their customers. I actively recommend and recognize that she has taken the art of being a virtual assistant to the next level. If anything, she is a master.

Feel free to contact me for further information. 908-771-0512


Regards,

John L. Picard
Principal
Picard & Company
Third Horizon

Testimonials
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"Kathy Ritchie takes office efficiency and productivity to a whole new level! She communicates effectively and has industry-proven insight into how Virtual Assistants can improve any work environment. Aside from being an industry-recognized leader in her field, she has a tremendous working knowledge of office technologies too. Kathy maintains a global clientele and truly epitomizes the cyber citizen. Her willingness to help her clients succeed and her charming wit are hallmarks of her professionalism." Ray Uyemura, City of Los Angeles, CA, On Linkedin.com

“Hiring Kathy was one of the best business decisions I have ever made! From answering the phones to doing research to working on documents, Kathy has completed everything in a timely manner. My clients have made numerous comments on how nice she in on the phone. I would recommend Kathy to anyone looking to expand their business with a Virtual Assistant.” December 22, 2008 Janice Russell, Minding Your Matters Organizing, www.mindingyourmatters.com On Linkedin.com

"Recently I needed some secretarial services performed, specifically a station Inspection Procedures Manual that was to be delivered to the FAA for approval (to conduct business) "yesterday". Our company was bought out by another and things were very hectic. I called Kathy and explained my situation. She "burned the midnight oil" and produced an excellent, professional looking document. Even the FAA representative remarked that it was one of the "cleanest looking", "well thought out" manuals he had ever seen. I would use Ritchie Secretarial Services again and recommend them highly.-- Andrew Steinhall, Station Manager, Worldwide Container Services, Inc., Commerce City, Colorado.

"Yaay! Thank you for making me feel so supported! My business is safer in your hands than in mine! I love it!"
Michele Lisenbury Christensen, Success Made Fun!

"Kathy Ritchie's research has been both affordable and quick. I was amazed by both the speed with which she worked and the quantity of valuable information she uncovered. I will definitely use her research services again! -- D.G., Colorado

"Kathy does an excellent job in investigating items on the web! She has found even the most difficult items that I have been searching for. And I would give her an A++ in Web Design. She is just an all around excellent Web searcher and developer! -- Mario Lopez, CAD Operator, Colorado

Client Geography

Our clients are located Internationally in: Hong Kong; Australia; England: Scotland; Canada; France; Spain; Brazil; Mexico, Trinidad & Tobago. Nationally in: Colorado; California; Connecticut; Florida; New York; New Jersey; Nevada; Oklahoma; Georgia; Minnesota; Wisconsin; Iowa; Michigan; Ohio; Philadelphia; Pennsylvania; Virginia; Oregon; Washington, Maryland, Massachusetts, North Carolina, Main, New Hampshire

	Andrew J. Elder
		"To whom it may concern, Starting a business from the ground up is never an easy task. You clearly need to have the best people around you to perform the functions of your business and take care of your clients. No one person is capable of doing all that. When I met Kathy Ritchie, immediately I knew I had a partner. Her services at Ritchie Secretarial Service are unparalleled. From answering the phone, keeping my schedule, speaking with my clients, updating my meetings, and doing whatever it takes for me and my business Kathy is without an equal. My clients have commented more than once: "Where did you find Kathy? She's amazing!" Some of my clients are CEO's of major corporations. The confidence I have in Kathy and her abilities are ABSOLUTE! Kathy has a major role in the growth in my business. I credit my success largely in part to her helping me keep my business organized and confident. There is a lot to be said for that and I am grateful to have Kathy and her company as part of my business. My phone is always open to anyone who needs more information on why they should be a client of Kathy's. You may reach me at 201-400-3043 and I will be glad to speak on my endless great experiences with Kathy and her company. Very truly yours, Andrew J. Elder President, The Elder Group