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John L. Picard

To Whom It May Concern:

In this day business are facing challenges from every direction, change is the only constant. Staying focused and having support of someone who anticipates, is proactive and can reach varied connections between her clients and their customers can sometimes be the critical competitive advantage necessary for a small to medium business.

Kathy and her operation are more than services, individually helping and supporting a client's business. The synergy of all these services is a partner who reaches into each client and helps them get to their individual goal and to reach the next stage of their success. No matter what change in their environment, no matter what circumstances with their customers, or what challenges arise, by the very nature of business.

Kathy is proactive, anticipatory, absolutely transparent, and more than that, has improved the very nature of the message and relationships I have of the business with all my clients. She, in fact, has raised the bar in my business, in my relationships, and in my growth with those customers.

Her breadth of technology, her knowledge of administration, her ability to communicate, her follow through and her proactivity, all come together as I have said, to form a dynamic partnership that increases the bond between everyone of her clients and their customers. I actively recommend and recognize that she has taken the art of being a virtual assistant to the next level. If anything, she is a master.

Feel free to contact me for further information. 908-771-0512


Regards,

John L. Picard
Principal
Picard & Company
Third Horizon

 

 

Testimonials
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See Comments at right ----> "Kathy supports both of my companies, StaffingU and simplyEffective(tm) . Using her services was not only a wise investment, but also brought immediate returns in increased revenues right from the first month. I can't imagine what it would be like without her. Run, don't walk, to talk with this saavy lady about what she can do for you." Scott Wintrip, StaffingU I didn't know what a VA could do before I met Kathy and I am so glad that one of her satisfied clients suggested I hire her. Kathy helps me with just about everything - documents, research, phone calls, and administrative tasks. This allows me to focus on coaching and has made me so much more productive than I was a year ago. I am confident in recommending her to others (but I don't want to share her). Catherine O'Donnell "I would like to personally thank you for the great graphics work you have done for Poteau's Virtual Assistant and the International Association of Virtual Office Assistants (IAVOA). On each of these projects I did not know exactly what I wanted. I gave you some general guidelines and asked you to use your imagination to put the finishing touches on the websites. The graphics you created are fantastic. I am telling everyone I know about your great work. Alfred L. Gandee, CEO, IAVOA "Kathy, thank you for being so on top of things! Each day I praise you to others and myself. You are what I've always been looking for in my business. I love how easy it is for me to just send projects to you and say "do it" (please) and what a relief that is. I really appreciate that I can come into the office in the morning to find finished projects waiting for me - you are one step ahead of me and it's amazing! Thanks for being you!" Joel Garfinkle, Dream Job Coaching, Oakland, CA "Kathy Ritchie is the most talented and competent Virtual Assistant I have ever had the pleasure to know. I send her work for clients that I do work for and the work comes back perfect and in record time! Her rates are also the best in the business... Take it from me, she is among the top Virtual Assistants in the world currently. The highest compliment a VA can be given is when another recommends her and I would recommend Kathy every time. She is indispensable to my work and deadlines. Kathy is among the best in her field and it shows." Terresa Monroe, Monroe Secretarial Service "When Kathy first told me that she designed crossword and word search puzzles, the wheels starting turning in my head as to how I could use them in my marketing strategies. I sent her a list of over 30 words and their clues and within a couple of hours, Kathy sent back a crossword puzzle that is wonderful, and in a format that I can use for my business. Her speed and accuracy in developing this puzzle was very impressive. And she even took a portion of the words and made a smaller version for me to use in other areas. I highly recommend to anyone to have her design one for you...you won't regret it. I think I'll get her to do one for my family tree and a word search for my daughter's birthday! Great job Kathy....you never cease to amaze me! "Thank you Kathy. We needed an outstanding graphic to add to our webpage and with just a couple of ideas to you, you came up with an exceptional result which was exactly what we were looking for. You definitely know your stuff and we will be contacting you again when we need your expertise." -- Janice Byer, Docu-Type Administrative Service, Caledon, Ontario, Canada

"I want to take this opportunity to extend not only my sincere thanks but also a commendation for your beautifully detailed custom design work that you proposed for the South Wynde Planning Associates logo idea. Your warm mannerism put me completely at ease, and I can't remember when a business transaction seemed more like a friendly conversation of bouncing ideas back and forth as when I worked with you and your firm. Imagine my surprise and delight when you managed to define and expand upon such a loosely defined idea and turn it into a living, breathing entity and it was more elegant than I ever imagined it could be! After talking more at length with you, I did a very thorough job of reviewing your website, and I must say how very impressed I was with all of your pages - design AND text! You should be very proud for having such a wide array of services that are being presented so beautifully." --Renee K. Smith, South Wynde Planning Associates, Stephens City, VA "Kathy did a quick-turnaround research project for me and the results were excellent. She was very thorough and detailed in her work and the final product was exactly what I was looking for. She saved me a tremendous amount of time by taking care of this for me. I look forward to working with Kathy more in the future!" --Julia Huitt, Huitt.net Virtual Solutions, Lakewood, Colorado Just a note to say thank you for all you did! You provided results in less than 24 hours where others were taking more than a year! Thanks to you - I was able to locate the person you found and he has since been served! Thank you again! You can rest assured that you will provide all of my future investigative needs.... and anyone I know!" --Melanie Bateman, Bateman's Virtual Assistance, Mosinee, WI

"Recently I needed some secretarial services performed, specifically a station Inspection Procedures Manual that was to be delivered to the FAA for approval (to conduct business) "yesterday". Our company was bought out by another and things were very hectic. I called Kathy and explained my situation. She "burned the midnight oil" and produced an excellent, professional looking document. Even the FAA representative remarked that it was one of the "cleanest looking", "well thought out" manuals he had ever seen. I would use Ritchie Secretarial Services again and recommend them highly.-- Andrew Steinhall, Station Manager, Worldwide Container Services, Inc., Commerce City, Colorado.

"Yaay! Thank you for making me feel so supported! My business is safer in your hands than in mine! I love it!"
Michele Lisenbury Christensen, Success Made Fun!

"Kathy Ritchie's research has been both affordable and quick. I was amazed by both the speed with which she worked and the quantity of valuable information she uncovered. I will definitely use her research services again! -- D.G., Colorado

"Kathy does an excellent job in investigating items on the web! She has found even the most difficult items that I have been searching for. And I would give her an A++ in Web Design. She is just an all around excellent Web searcher and developer! -- Mario Lopez, CAD Operator, Colorado

Client Geography

Our clients are located Internationally in: Hong Kong; Australia; England: Scotland; Canada; Spain; Brazil; Mexico. Nationally in: Colorado; California; Connecticut; Florida; New York; New Jersey; Nevada; Oklahoma; Georgia; Minnesota; Wisconsin; Iowa; Michigan; Ohio; Philadelphia; Pennsylvania; Virginia; Oregon; Washington, Maryland, Massachusetts

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Andrew J. Elder

"To whom it may concern,

Starting a business from the ground up is never an easy task. You clearly need to have the best people around you to perform the functions of your business and take care of your clients. No one person is capable of doing all that. When I met Kathy Ritchie, immediately I knew I had a partner. Her services at Ritchie Secretarial Service are unparalleled. From answering the phone, keeping my schedule, speaking with my clients, updating my meetings, and doing whatever it takes for me and my business Kathy is without an equal.

My clients have commented more than once: "Where did you find Kathy? She's amazing!" Some of my clients are CEO's of major corporations. The confidence I have in Kathy and her abilities are ABSOLUTE!

Kathy has a major role in the growth in my business. I credit my success largely in part to her helping me keep my business organized and confident. There is a lot to be said for that and I am grateful to have Kathy and her company as part of my business.

My phone is always open to anyone who needs more information on why they should be a client of Kathy's. You may reach me at 201-400-3043 and I will be glad to speak on my endless great experiences with Kathy and her company.

Very truly yours,

Andrew J. Elder
President, The Elder Group

 

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