June 2008

Mini-Vacations

Well, we're back from the Fresno trip.... the thing about mini-vacations is that you have to take time off to recover when you get back!!

My new granddaughter is gorgeous, and there's pictures to proove it, I'm not just a proud grandma. Take a look at the slideshow http://www.thebestva.com/fresno/index.html

Thanks, Kathy

Microsoft Word 2007: Help! My mouse won't work right!

Recently, one of my clients experienced a different kind of problem in Word 2007. He couldn't highlight text! He could click on some things, but not all menus. And despite everything he
tried, the mouse wouldn't select the text. He turned to me for help.

Since this was a new situation for me - one that I hadn't heard of - I searched Google for an answer. On Lockergnome.com, I discovered there were many people experiencing this issue. A fix was posted, which was copied in part from a Microsoft Knowledgebase article.

What happens sometimes, is the Data file for Word 2007 becomes corrupted. Usually due to a defective, or incompatible addin. The suggestion is to delete the registry key. Most of us don't
like to work with the registry, however, in this instance, the fix was painless, and I was even able to apply it to my client's computer remotely.

To delete the Word Data registry key, follow these steps:

1. Exit all Office programs.
2. Click Start, click Run, type regedit, and then click OK.
3. Locate the following registry subkey, as appropriate for the version of Word that you are running:

• Word 2002:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

• Word 2003:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data

• Word 2007:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

4. Click Data, and then click Export on the File menu.
5. Name the file Wddata.reg, and then save the file to the desktop.
6. Click Delete on the Edit menu, and then click Yes.
7. Exit Registry Editor.
8. Start Word.

If Word starts and works correctly, you have resolved the problem. The problem was a damaged Word Data registry key. You may have to change several settings to restore your favorite options in Word.

(This is an excerpt from Microsoft Article ID: 921541)

Hope this helps if any of you experience this issue.

Happy Computing, Kathy Ritchie